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Klientų aptarnavimo specialistas (-ė)
BidX Digital
Overview
BidX Markets provides tailored institutional liquidity solutions to professional traders, brokers and hedge funds across a range of products, including FX, metals, and Digital Assets.
Are you ready to become a key team member in a quickly growing start-up and work alongside established industry professionals? We are looking for a talented Support and Operations professional to join the team and help elevate our operations to the next level.
Applicants must have the right to work in the EU.
Responsibilities
Work very closely with the rest of the team, including senior management;
Support clients through their onboarding and setup stages, as well as throughout their trading journey with us;
Set up new clients with tailored trading environment;
Manage, maintain and support trading platforms (MT4/5, PrimeXM, YourBourse hubs);
Proactively listen to our clients, and come up with solutions which best improve client trading experience;
Conduct end-to-end trade investigations;
Adhere to and maintain internal processes & procedures.
Requirements

1+ years’ experience in Financial Services;
Great interpersonal skills, with the ability to communicate complex concepts in a simple and positive manner;
Excellent English written and verbal communication skills;
Enthusiastic approach to understanding and solving client queries;
Proficiency in MS Office;
Strong attention to detail;
Proactive and results-oriented individual;
Flexibility to work outside standard business hours in the future as required by 24/7 markets;
Knowledge of the margin FX and Digital Assets space is desirable;
Experience using/managing trading platforms such as MT4/5, PrimeXM, OneZero, YourBourse is desirable;
FIX protocol knowledge is a plus.
Working at BidX
Be a key part of an exciting and rapidly growing business
Strong and supportive professional team
International work environment
Hybrid working
Vilnius
1700-2400 (Atlyginimas prieš mokesčius)
Taisyti